Help & Support
Welcome to our Help & Support section. Whether you're looking for assistance with navigating our site, need help with a specific service, or have a technical issue, we're here to help. Below you'll find answers to frequently asked questions and contact options for more personalized support.
Frequently Asked Questions (FAQs)
1. How can I access my purchased content?
Once your payment is processed, you’ll receive a confirmation email with a link to access your content. You can also log in to your account and navigate to the "My Library" section to view your purchased films, trailers, and other content.
2. I forgot my password. What should I do?
Click on the "Forgot Password?" link on the login page. You’ll be prompted to enter your email address to receive a password reset link.
3. Can I download films for offline viewing?
Some content is available for offline viewing. Please check the film details page for availability and instructions on how to download.
4. How do I become a filmmaker partner or distributor?
If you're a filmmaker or distributor looking to partner with us, please visit our "Partnerships" page for more information on submitting your work and the terms of distribution.
5. How do I submit a film to be featured on the site?
If you are a filmmaker and wish to submit your film for consideration, please visit our "Film Submission" page and follow the instructions for submitting a film.
6. What formats do you accept for film submissions?
We accept various formats, including MP4, MOV, and AVI. Please refer to the "Technical Requirements" section for more detailed guidelines on acceptable formats.
Contact Us
Customer Support:
For assistance with any technical issues or account-related inquiries, please reach out to our support team:
Filmmaker & Partner Inquiries:
For any business, distribution, or collaboration inquiries, please contact us at:
Social Media Support:
You can also reach us on our social media channels that are yet to be activated for quick updates
Technical Support
If you're experiencing issues with video playback, logging in, or any other technical challenges, please refer to the following troubleshooting steps:
If these steps do not resolve the issue, feel free to contact us for further assistance.
Additional Resources
Thank you for visiting our website. We’re committed to providing you with the best experience possible, so please don't hesitate to reach out if you need any help!